Gen AI’s potential is arguably nowhere clearer than in the field of knowledge management. Many see the technology empowering KM systems to better automate data capture, classification and summarization, boosting how legal teams organize and leverage the data at their fingertips.

With gen AI taking even more of a central role in many legal offices, KM teams are likely to become more important, tasked with managing and overseeing the technology’s adoption and ensuring its efficacy.