• Talkdesk, Inc. v. DM Trans, LLC

    Publication Date: 2024-07-02
    Practice Area: Contracts
    Industry: Call Centers | Cargo and Shipping | E-Commerce | Software
    Court: Delaware Superior Court
    Judge: Judge Adams
    Attorneys: For plaintiff: Peter H. Kyle, Daniel P. Klusman, DLA Piper LLP, Wilmington, DE; Matthew J. Jacobs, Jessica S. Heim, Emily Margolis, DLA Piper LLP, San Francisco, CA for plaintiff.
    for defendant: Rudolf Koch, Elizabeth J. Freud, Nicholas F. Mastria, Richards, Layton & Finger P.A., Wilmington, DE; Michael T. Jones, Ashley V. Hart, Holland & Knight LLP, Boston, MA for defendant.

    Case Number: N23C-08-005 MAA CCLD

    Court declined to dismiss breach of contract claims where defendant adequately alleged that plaintiff's services failed to achieve the bargained-for availability, with disputes over the calculation of availability requiring further discovery.